Product Operations Engineer
Dell Technologies
Taipei, Taiwan


  • Represents Worldwide Operations from a product perspective.
  • Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps.
  • Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program.
  • Ensures Operations achieves Ready to Ship Release and transactions into production / sustaining.
  • Utilizes Program Review Process (PrP) / Phase Gate Process to transition products from definition through to the sustaining phase.
  • Drives action plans and strategies to reduce overall manufacturing transformation cost.
  • Drives quality improvements by risk assessment / mitigation eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes.
  • Drives continuous improvement in PrP process, product manufacturability and flexibility, and operations cycle time and quality.

  • Engages management and teams to determine feasibility / potential of projects
  • Decides which projects to work on; establishes leader buy-in as needed; leads project team to deliver results as committed;
  • communicates updates and status to all associated partners

  • Expands the scope of the task cross-LOB as well as globally
  • Plans and leads worldwide initiatives without explicit guidance Develops and manages project plans to manage comprehensive, complex subjects with long term scope;
  • leads, tracks and reports progress of project across multiple organizations and across functions; defines key resources required for project;
  • identifies gaps and analyze risk of project

  • Sets priorities based on critical need for the business; anticipates implications associated with a chosen course of action;
  • escalates when priorities compete

  • Determines root cause based on complex data and prevents recurrence
  • Active participant in core team and leads discussions in developing actions and plans
  • Active participant in extended team and leads discussions in developing actions and plans
  • Understands and mitigates launch schedule and tradeoffs ID’s complex NUDDS (New, Unique, Different and Difficult) and develops mitigation plans
  • Develops and manages FP (Functional Plan) for complex product launches
  • Develops with some guidance build guidelines for engineering and production builds Develops containment and root cause for moderate / complex excursions & develops mitigation plans
  • Develops GC (Golden Configs) or complex products Develops BOMs (Bill of Material) for new products with medium / high complexity
  • Education & Experience :

  • Typically requires 5+ years of related experience in a professional role with a Bachelor’s degree; or 3+ years with a Master’s degree;
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