Senior Manager, Compliance
DKSH Management Ltd

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets.

Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries 800 of them in Asia and 31,970 specialized staff, DKSH generated net sales of CHF 11.

0 billion in 2017. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-

sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.

DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific.

Our success is based on our employees’ dedication and passion for their work.

General Responsibilities

  • Monitors changes in pertinent laws and regulations in the country and whenever required makes suggestions for new or amendments of local policies, procedures or processes
  • Supports or drives local implementation of corporate compliance policies as released by Group Compliance (GRC)
  • Creates awareness and fosters compliant and ethical behaviour by employees through regular communication, training and education based on the company’s Code of Conduct
  • Operates a compliance program in the country in line with tasks, objectives and priorities as set by and aligned between Group Compliance (GRC) and Country Management
  • Acts as a subject matter expert and advisor to the business in compliance matters
  • Assists the local country organization in the design and implementation of an adequate framework of compliance processes and controls;
  • periodically reviews compliance control processes and makes proposals for process improvements.

  • In alignment with Group Compliance creates or assists in the creation of local compliance training programs and materials; conducts training
  • Ensures internal reporting and / or escalation of compliance matters in line with applicable policies and procedures
  • Assists in the assessment and resolution of cases of alleged non-compliance (evaluation, recommendation, investigation)
  • Assists with preparation and execution of compliance audit, information requests or inquiries by authorities or clients
  • Functional Skills and Knowledge

  • Good knowledge and understanding of corporate compliance and ethics programs
  • Prior experience in managing internal reviews or investigations
  • Personal integrity and excellent communication skills, both orally and in writing, to deal effectively with internal and external parties
  • A high level of independence, initiative, planning and good judgment
  • Demonstrated ability to maintain confidentiality and handle sensitive issues
  • Strong analytical and project management skills
  • Well organized and methodical and thorough approach to work
  • Experience / knowledge of pharmaceutical / healthcare industry is an advantage
  • DKSH competency

  • Takes a broad view, sees ahead and translates strategy into action
  • Is self-driven and acts with a pioneering spirit
  • Works comfortably with concepts and complexity
  • Is hands-on and acts with common sense
  • Takes informed, well-founded and timely decisions based on sound analysis
  • Strives to satisfy our customers’ and clients’ needs to the highest level by providing creative solutions and driving their business
  • Communicates effectively and efficiently with empathy, authenticity and esteem
  • Leads oneself by striving to win and leads others by driving results in a tough yet fair manner
  • Wins others over by negotiating skillfully to achieve optimal results
  • Takes people seriously and acts with passion
  • Embraces, anticipates and drives change and makes the most out of it
  • Is optimistic and translates challenges into opportunities
  • Is able to cope with and recover quickly from problems and setbacks
  • Is dependable and acts in a straightforward way
  • Takes charge and acts in a results-oriented way
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