Leading Customer Support Engineer - Imagination Technologies - ???
Imagination Technologies
台北市, TW
14天前
source : jobs4it

Partner with engineers across a variety of technology divisions in this Customer Engineering Embedded Software role, supporting Imagination's customers in the design of their products that utilise Imagination’s processor cores.

You will join a highly motivated and knowledgeable team of software and hardware engineers dedicated to delivering world class customer service and technical knowledge to leading technology companies around the world.

After an initial training period you will be responsible for key customers, alongside other team members, in a dynamically changing landscape, adapting to customer issues and creating potential solutions.

You Will Guide and support customers through their product development, from the excitement of first time power up, through debugging, to final productionWork with high profile customers (and their customers) on impactful and market leading projects, including issues with the addition of new features, applications and performance analysisTake ownership of our key software products (e.

g. graphics processors) and provide expertise of the technical details and implementation of these products to other members of the teamCreate documentation and train customers in the use of product deliverables, such as our graphics development kit and coding techniquesDiscuss and provide solutions for customer issues covering quality assurance, stability, performance, the running of applications, operating systems and moreProvide first level analysis to the customer to investigate issues, find root causes and provide create solutionsAbilities make possibilities With a positive, can do attitude you pride yourself on great customer service, pro-

actively and tenaciously striving for the best solution. You have an organised and focused approach to work. Having a passion for technology, you keep up to date with the latest tech both professionally and through personal projects.

You have Experience of programming in low level languages such as C / C++ from a previous job, academia or personal projectsAn understanding of software debug and design techniques for modern operating systems, such as Linux and AndroidThe ability to clearly communicate technical subjects in both written and verbal formExcellent problem-

solving skillsYou might have knowledge of Device drivers within high level operating systemsAndroid or Linux OSsEmbedded systemsSoftware and hardware aspects of graphics architecturesIndustry standard APIs e.

g. OpenGL ES / OpenCLWorking directly with third parties either as a supplier or a customerWe’re champions of technology.

The people at Imagination enable the tech that’s shaping our world, from virtual reality to smartphones, autonomous cars to space probes.

It’s their creativity that has enabled Imagination to power world-changing electronic products. Dare to dream big? We’ll encourage you to pursue your dream.

We listen, we’re open and we’re honest. Whatever it is you need, you’ll be respected and helped along your way. Want to join the team?

Just click the Apply now’ button to send in your CV.

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