Distribution Center Operations Manager-005S0M
Manage DC(Distribution Center) and local transportation operation. Governance CS&Q (Customer Satisfaction and Quality) related issues & and claims.
1.Oversee warehouse / local transportation operations via managing closely 3PL performance, escalation, continuous improvement, contract renewal, etc...
2. Cooperate with 3PL and manage resource to achieve monthly / Quarterly sales target
3.Deploy transformation, digitization and simplification initiatives
4.Participate actively in regional warehouse community network
5. Internally collaborate with CCC, replenishment, transportation, local adaption center, commercial teams, finance, and CSQ.
6. Provide regular reports / investigation for warehouse / delivery performance & CSQ performance.
7.Work on Claim Management to support timely delivery to customers
8.Support ad-hoc projects assigned
Degree / Diploma in IE / SCM and / or information systems technology related to warehouse
Job experience :
More than 5 yearsin the warehouse management, experience in information system technology management / development related to WMS is a plus.
Business understanding :
Strong knowledge in warehouse daily operations and expose to 3PL industry know-how and background, conversant with commercial processes and operational viabilities
1. Good at communication
2. Partner management skills
3. Project management skill and set to manage change management and influence.
4. English / Chinese language is a must
5. SAP usage experience is a plus
6. Customer focus