CRE - Real Estate and Facilities Management Specialist - Linkou
Taiwan, TW

Applications Engineer

Location Singapore, Singapore Degree Bachelor Experience 3-7 years Team Customer support Job category Chemistry & materials science Travel Reference J-00254443-573

Introduction to the job

Our sector CustomerSupport takes responsibility for the installation, qualification, maintenanceand continuous improvement of our systems at customer location.

Its mission isto deliver best-in-class customer satisfaction. Due to recent technology advancementseeking to augment our team with highly motivated and committed Engineers towork closely with - and be the interface between - our customers and engineersin ASML worldwide competency centers.

Role and responsibilities

  • Provideonsite product application support to customer engineering / process teams.
  • Developstrong technical relationship with direct customer interface.
  • Resolvedcustomer’s on-product related issues with clear problem statement and solutionspace with supporting data’s.
  • Pro-activelyidentifying potential ASML application product opportunities for the customerand involved with customer in evaluation and ensure that they are performed inan efficient manner
  • Conductdata analysis to ensure that the correct conclusions are drawn from customersacquired experimental data and results reported to ASML and customer
  • Participateand / or lead projects which are aimed at supporting customer on specific or newtechnology node. Involved in drafting Statement of Work and discussion withboth customer and product engineering group on defining technical specs andtimeline.
  • Preparationof technical presentations and maintain / document clear communication bothinternal and external to keep stakeholders informed of the results and progress
  • Conductingonsite basic training or coordinating requested training for the customer-Weekly reporting / tracking of customer engagement status
  • Education and experience

  • Bachelor or Masters / PhD in Electrical Engineering, Chemical Engineering,Materials Science, Mathematics or Physical Sciences
  • Prefer candidate to have background in an IC manufacturing environment with astrong emphasis on lithography production processes and solutions.
  • Skills

    Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve and working together is the only way to do that.

    You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.

    There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

    To thrive in this job, you’ll need the following skills :

  • Strongcommunication, organization and leadership skills, ability to work effectivelywith other teams
  • Strong interpersonal skills and ability to work effectively with differentcultures
  • Strongcustomers focus and possess excellent investigation and analyticalskills.
  • Abilityto multi-tasking, prioritize and manage multiple issues and projects at onetime.
  • Takingownership and accountability to drive project and issue to conclusion.
  • Diversity & Inclusion

    ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

    We recognize that diversity and inclusion is a driving force in the success of our company.


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