About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate
To manage and ensure the operations of supervised section is running smoothly.
To control day-to-day operations of the supervised sections
To act in operational sections to provide efficient and a high quality of services to clients.
To liaise with Client Services Team and other Custody units in identifying services required by clients.
To improve profitability of the Department by minimizing cost.
FX / Remittance
To ensure adequate operation of FX / Remittance and that risk exposure are promptly and properly covered.
To supervise FX / Remittance team and to ensure all payments are executed according to proper clients’ instructions.
To ensure adequate operation of remittance process and that risk exposure are promptly and properly covered.
To identify customer needs and put forward suggestions in upgrading customer services.
Adoption of plans relating to section under control.
To review daily system reports on supervised sections and identify / rectify the abnormal items.
To identify opportunities for continuous improvement.
Perform FSD review and UAT for FX system enhancement or projects
To maintain good relationships with other departments and counterparties.
Proposals and recommendations to the Sr. Operations Manager of SS TW regarding required changes in policy and possible areas of improvement that will enhance the efficiency of the Department.
Ensure Group objective and instructions are cascaded to team member(s) and feedback is provided to Management for overall team effectiveness.
To be the point of contact, working with the Business Money Laundering Prevention Officer, ensuring that MLP and compliance issues are identified and addressed.
Report and suspicious transactions on Money Laundering to Sr. Operations Manager who will report to MLPO and Head of Securities Services