PurposeThis important position is responsible for leading the promotion and closing business for new products to customers to further advance their use within the electronic markets we serve.
The Customer Applications Manager is specifically responsible for Advanced Deposition Materials (ADM) new product opportunities for next generation technology nodes.
Nature and ScopeThis position will be based in Taiwan and will report to the Global Manager, Customer Applications in ADM.
Critical to the success in this position is developing deep and lasting relationships with key representatives with assigned strategic customers at all levels of customer organizations.
DIMENSIONSThe Customer Applications Manager will be responsible for the following :
Customer relationship at the technical working levels within the assigned accounts
Provide customer specific customer forecasts.
that helps to further define our new product development strategy
The individual must bridge the gap between our customers and Versum Materials and ensure both the technical and commercial success of our products.
Specifically, knowledge of semiconductor processing and the ability to talk on a technical basis with our customers’ R&D teams are required.
This takes someone with a solid technical background and ability. Secondly, strong sales skills and business acumen are required to promote our new materials to our strategic accounts and also to work with our marketing group to prioritize internal R&D efforts based on future commercial potential.
Finally, a high degree of influence and excellent communications skills are required to communicate customer requirements to the global organization and drive the response that our customers require from us to be mutually successful.
PRINCIPAL ACCOUNTABILITIESThis position is accountable for the following end results : 1. Develop and maintain close relationships with key innovators within the organizations at assigned strategic customers, to advance the identification of new product opportunities by opening new doors at our strategic customers.
2. Identify new Advanced Deposition Materials opportunities and drive engagement to win new materials at assigned strategic customers.
3. Communiate and prioritize customers’ technical and related commercial needs to Technology and ADM Business team.4. Ensure appropriate ADM market, Technology and Sales teams are leveraged to maximize adoption of new ADM products.
5. Supervise other assigned Customer Applications Specialists.MINIMUM REQUIREMENTS AND QUALIFICATIONS