In this position, you are entrusted to work directly with customers and customer support team to enable Intel's Wireless Connectivity technology on OEM / ODM WIN / Linux platforms.
This position is a combination of Product Application Engineer and Customer Facing Engineer, where some aspects of Technical Account Manager might be required as well.
The key duties and responsibilities are :
Providing OEM design support to ensure successful platform launch, resolving technical issues by working with the internal engineering team.
Provide interface between product Engineering, WiFi / BT program managers, WiFI / BT engineering team and customers facing team
Working closely with OEM / ODMs, participate in Engineering tours, platform workshops.
Providing technical assistance for their development and debug,
Hardware and RF technical training as needed to field teams and customers
Review customer data and specs and deliver feedback on required improvements.
Program and Bug management member, providing data and bug status.
Additional activities : Design change review and coordination, Technical advisory, Collaterals, SW / HW Release management, ARs treatment.
Qualifications General :
BS or MS EE / CE- Team player with good communication and problem-solving skills.
3-5 years of troubleshooting experience with wireless, specifically WIFI / BT
High English communication and presentation skills
Strong knowledge in PC architecture and C language- Debugging tool like gdb and compiler are a plus.
Understanding of IO interfaces such as PCI-Express and USB buses.
Strong lab working and debug skills
Traveling both international and domestic
Strong adaptive ability to work effectively in a global team environment and across organizational boundaries
Strong ability to work independently, multitask effectively, and exhibit strong influencing skills and customer orientation in an ambiguous environment.
Strong Linux kernel knowledge
Linux kernel upstream experience
Understanding of Linux device drivers and software applications development
Strong Windows knowledge
Understanding of Windows device drivers and software applications development.
Inside this Business Group
Communication & Devices Group : The wireless revolution at Intel! We are one team - passionate engineers and technologists from diverse industry backgrounds working together to realize a world of connected computing.
We are bringing the best ideas from the brightest minds to deliver future mobile experiences into the market. We are on the journey towards making Intel a wireless leader with exciting products for the Internet of Things, 5G and an opportunity to change the world with your work.