The Partner Relationship Manager (PRM) is a business development and partner management role to drive revenue through a wide array of third parties and distribution channels (e.
g. Banks, Airlines, Loyalty programs, Online Affiliates).
The PRM Taiwan reports to the Senior PRM for Asian Pacific within Partner Marketing and works closely with operations and technical teams to execute the ambitious expansion of our business development activities in Taiwan.
Work will focus on new distribution partner acquisition, post-sales project management until the successful completion of implementation, as well as channel optimization, account management and support.
As PRM you ensure the company continues to develop high level insights into the Korean online market and the competitive landscape.
This position is based out of our Taipei office.
Roles & Responsibilities :
New partner acquisition to increase hotel booking distribution channels and brand exposure
Account management increase traffic and bookings delivered through close relationships with partners, on-going operational support and bridge between partner and our regional technical support team
Day-to-day management of existing partners (performance, reporting, promotions, solutions)
Develop annual account plans for and build long term relationships with key accounts
Understand a partner’s business needs and translate this into regular tailored joint marketing initiatives and develop successful partner promotion calendars
Translate partners’ technical requirements into business growth opportunities; own the implementation of Agoda partner solutions with partners
Proactively identify and qualify new leads and new partnership type opportunities
Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, technology development, operational milestones, reports, commission payment, fund collection, etc.
Qualifications & Skills
Minimum of five years’ experience in business development
Ability to communicate value proposition to potential partners, with experience likely gained from a consultative, solutions-
based, business development environment
Experienced in customer prospecting, cold calling, and account management
Past success in acquiring, mentoring and building productive long term customer relationships
Demonstrated consumer and client orientated mindset
Good understanding of the Korean online market
Experience in e-commerce or online travel channels an advantage
Good understanding of web-related technologies, and the technical aspects of affiliate distribution models
Strong numerical, analytical, and problem-solving skills
Demonstrated ability to work autonomously, and manage a wide variety of projects simultaneously and under tight deadlines
Excellent people skills, with the ability to establish relationships and influence stakeholders at all levels
Native in Korean, fluent in English (candidates with overseas experience / education preferred)
Bachelor’s degree or equivalent, in business, marketing or other relevant field
Personal characteristics :
Team player mentality
Professional get it done attitude and work ethic; moves fast
Energetic and driven personality
Adapts well to and is energized by change
Creative and innovative
Excellent communicator who expresses facts and ideas in a clear, convincing and organized manner