Business Process Specialist
Entegris, Inc.
TW-Hsinchu City
6天前

Company Overview and Values

Why work at Entegris?

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table.

Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision making process is truly a collaborative effort as we realize there are leaders at every level of the organization.

We put our values at the core of how we operate as an organization not just when it’s convenient, but in a lasting and meaningful way.

We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

Entegris is a values-driven culture and our employees rally around our core PACE values :

The Role

The Business Process Specialist is responsible for conducting business process analysis and needs assessments and supporting solutions that align to business initiatives.

In this role you will

Business Applications Support

  • First line of support and trouble-shooting for end users.
  • Gathers, analyzes, prevents, and solves customer and business issues, determines impact on the organization, presents recommendations and utilizes proper resources for short and long term problem resolution.
  • Interacts with the change control functions in IT to design, test, review, and implement SAP configuration changes.
  • Performs integration / regression testing to ensure all functional aspects are intact to ensure there are no interruptions to the production environment.
  • Creates and maintains testing scripts.
  • Maintains maintenance type master data and configuration.
  • Provides day-to-day support of business SAP applications.
  • Participates in events such as user groups, SAP conferences, training and other duties as necessary.
  • End User Training and Documentation

  • Conducts SAP and other relevant training for the Global Operations organization to ensure consistent procedures globally.
  • Implements and rolls out new functionality and provides on-going support to newly implemented SAP locations.
  • Creates and maintains appropriate documentation to ensure knowledge transfer to functional users, including ISO work instructions and End User Procedures (EUP).
  • Develop and lead a super user group initiative.
  • Special Projects

  • Participates in and supports project teams as required; including resolving project issues / tasks with timely and effective solutions.
  • Initiates and participates on cross-functional teams from different Company disciplines and executes team goals to a successful conclusion.
  • Conducts solution sourcing analysis and makes recommendations.
  • Demonstrates support for overall organizational goals.
  • Demonstrates willingness to complete miscellaneous tasks as assigned in order to support the overall organization.
  • Participates in Entegris' continuous quality improvement process and dedication to customer satisfaction.
  • Participates in developing individual skill sets to meet today and tomorrow’s business needs.
  • Traits we believe make a strong candidate

    Knowledge, Skills and Abilities :

  • Organizational knowledge
  • Communication; written and verbal
  • Time management
  • Team effectiveness
  • Technical skills including thorough understanding of business processes
  • Self-motivated and works with minimal work direction.
  • Configuration of maintenance type applications
  • Education / Experience :

    Bachelor’s Degree in related field or equivalent and 2 years SAP experience as a super user; working knowledge of Entegris products and their applications.

    Also requires the ability to travel up to 25%, including internationally.

    Your success will be measured by

  • People and teamwork
  • Accountability, Integrity and Trust
  • Creativity and Innovation
  • Dedication to Excellence
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