IT Technical Manager
New Taipei City, TW,TW


IT ManagerLocation : Taoyuan, TaiwanTerms : Full time Lumentum is looking for an enterprising IT Manager to be a focal IT point for IT in Taiwan.

The IT manager will be responsible for strategic and tactical IT functions at our local office, managing projects, customer demands, and support new business initiatives and strategies in the region.

This position will work closely with global IT teams and business units to ensure alignment with Lumentum objectives and support Lumentum’s future initiatives and growth.

Key Responsibilities may include :

  • Managing multiple and simultaneous project timelines to schedule
  • Manage cross functional teams to delivery on projects and milestones
  • Manage IT functions in Taiwan office and assist globally
  • Developing, building, and sustaining strong working relationships and partnerships with IT customers, vendors, suppliers and partners
  • Develop key program metrics, KPIs, SLAs against business plans
  • Ensure IT systems supporting manufacturing processes are performing as expected
  • Coordinate with IT Apps development teams for delivery and problem solving
  • Coordinate with IT Infrastructure (Network, Server, Desktop) teams for delivery and problem solving
  • Coordinate with IT Business Analytics team for delivery and problem solving
  • Identifies area for improvement, develops improvement program and monitors the implementation to increase process efficiency
  • Drive root cause analysis and issue resolution
  • Skillset

  • Excellent communication skills in English and Mandarin
  • Experience working with a global team in different time zones
  • Strong project management skills
  • Strong organization, and team collaboration skills
  • Strong negotiation, and presentation skills
  • Technical skillsets in these areas are a plus : Networks Windows / Linux Servers Storage Systems Desktop Systems Application Development Business Analytics Manufacturing (MES) systems
  • Must have a proven track record outstanding customer service and positive attitude
  • Strong analytical, troubleshooting and problem solving skills
  • Self-motivated and results driven
  • Ability to anticipate risks and devise solutions in the moment
  • Strong team player with good interpersonal skills
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